Privacy Policy

At RiseServers.net, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information. By using our Services, you agree to the practices described here.

1. Information We Collect

We may collect the following information when you use our Services:

Account Information: Name, email address, billing address, and payment details.

Service Data: Server usage, IP addresses, resource utilization, and configuration settings.

Communication Data: Support requests, emails, or other correspondence with us.

Technical Data: Browser type, operating system, and access logs related to the use of our website and infrastructure.

We do not knowingly collect data from children under the age of 13.

2. How We Use Your Information

We use your information to:

Provide, manage, and maintain our Services.

Process payments and billing.

Communicate with you regarding your account, updates, or support.

Monitor and protect the security and integrity of our network.

Comply with legal or regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal data.
We may share information only in the following cases:

Service Providers: With trusted third-party vendors (e.g., payment processors, data centers) strictly for the purpose of delivering Services.

Legal Compliance: If required by law, court order, or government request.

Fraud Prevention & Security: To prevent abuse, fraud, or violations of our Terms of Service.

4. Data Retention

Account and billing data are retained as long as your account is active and as required by law (e.g., tax records).

Server logs and technical data are retained for operational and security purposes, typically not longer than 90 days unless required for investigation.

If you cancel your account, we will delete or anonymize personal data within a reasonable timeframe, except where legal obligations require retention.

5. Cookies & Tracking

Our website may use cookies or similar technologies to:

Maintain login sessions.

Improve site performance.

Collect anonymous analytics.

You may disable cookies in your browser, but some site features may not function properly.

6. Data Security

We implement reasonable technical and organizational measures to safeguard your information, including encryption of sensitive data and restricted staff access. However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, update, or correct your personal information.

Request deletion of your personal information (subject to legal retention requirements).

Opt out of marketing communications.

Requests may be made by contacting us at: [Insert Support Email]

8. International Customers

While we are based in the United States, international customers may use our Services. By using our Services, you agree to the transfer and processing of your data in the U.S., which may have different data protection laws than your country.

9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date. Continued use of our Services after changes are published constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, you may contact us at contact@riseservers.net